Why work at YCC?

YCC Family Crisis Center is in its 79th year serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Please consider joining us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

**To apply please email your resume & references to employment@yccogden.org*

Why work at YCC?

YCC Family Crisis Center is in its 79th year of serving Ogden and Northern Utah. The Victim Assistance Center provides support to individuals and families escaping abusive situations. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE

Under the direct supervision and guidance of the Development Director and the oversight of the Executive Director, perform duties related to database management, including gift and donor data entry, reporting, and analysis of donations through DonorPerfect.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Process all gifts and receipt acknowledgments including, but not limited to credit cards, checks, cash, online donations, and gifts-in-kind
  • Ensure data integrity through accurate database entry and ongoing database maintenance in DonorPerfect
  • Generate and track acknowledgment and tribute letters for all gifts
  • Manage donor segmentation, lists, and segment analytics using DonorPerfect
  • Coordinate with Marketing and Communications Specialist on the generation of all mailing lists; including renewals, invitations, mail merges, email and direct mail correspondence, ensuring accurate list management and reporting
  • Maintain all event and campaign-related data, ensuring accurate record-keeping and monthly reconciliations
  • Utilize DonorPerfect, Apricot, HMIS and other YCC data tracking systems to ensure accurate and timely reporting of key metrics as needed
  • Assist with event planning, preparation and execution, and processing of online payments and RSVPs
  • Help YCC maintain the trust of our donors, volunteers, and the public by ensuring adherence to accounting guidelines and processes regarding donation and payment processing
  • Reconcile development revenue with the Finance Manager on a monthly basis
  • Assist the Grant Writer & Finance Manager with assembling and submitting monthly, quarterly, semi-annual, annual, and ad hoc reports for public and private grants
  • Assist with grant and contract compliance and reporting requirements for funds received. Assist grant writer, center managers, and staff in grant request preparation, review, and editing process before submission to Executive Director for final authorization
  • Work closely with the Finance Manager on financial reporting and assist with any grant-related data tracking requirements
  • Work closely as a member of the Development Team to support events, organizational initiatives, and outreach
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual

MARGINAL DUTIES & RESPONSIBILITIES

  • Perform other functions as necessary or as assigned.
  • Occasional evening and weekend work is required.

NATURE OF WORK CONTACTS

  • Interact and communicate professionally and effectively with all employees, management, executives, donors, vendors, service users, and community partners.

TRAINING & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Bachelor’s Degree and/or equivalent combination of education and experience.
  • Experience in gift and donor data entry, data management and reporting; experience in DonorPerfect preferred.
  • Experience in working with the Homeless Management Information System (HMIS) or specialized data entry and reporting through a central database preferred.
  • At least one year’s experience in administrative work, financial/bookkeeping support, donor database/CRM systems, or a similar role.
  • Technologically proficient with intermediate skills in Google Suite and MS Office products: Word, Excel, PowerPoint.
  • Strong attention to detail and understanding that clean data is key to the success of development and fundraising initiatives.
  • Ability to review and analyze data to inform the creation and execution of data-driven strategic plans that generate strong outcomes.
  • Exceptional time-management, planning, and administrative skills.
  • Highly organized, self-directed, and able to work independently, while being flexible in a fast-paced, collaborative, and evolving environment.
  • Strong work ethic with a professional, positive attitude.
  • Commitment to achieving the organization’s mission and strategic goals and objectives.
  • Ability to think strategically and interact with all levels of the organization.
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
  • Understanding of trauma-informed work and organizations.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
  • Must be able to occasionally move objects of 15 lbs.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high-functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time for any reason.

Job Type : Full-time, salary, non-exempt, with benefits

Pay Range : $55,000-$61,000

Schedule:

  • Monday – Friday

Work setting:

  • In-person

Ability to relocate:

  • Ogden, UT 84401; Relocate before starting work (required)

Why work at YCC?

YCC Family Crisis Center is in its 79th year of serving Ogden and Northern Utah. The Victim Assistance Center provides support to individuals and families escaping abusive situations. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE

Under the direct supervision of the Shelter Support Staff Coordinator and the general guidance of the Shelter Manager, perform a variety of tasks to assist the Crisis Center including but not limited to answering the 24-hour crisis line.

This is an on-call position primarily for overnight shifts but with the opportunity to pick up other shifts as the need arises.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Answer the 24-hour crisis line, agency lines and doors according to the center policy. Document all crisis calls in client database/crisis binder and dispatch domestic violence and rape advocates when called to do so.
  • Monitor the overall security and safety of the shelter and its residents. Conduct regular room checks to ensure safety and cleanliness, and thoroughly inspect rooms for unallowable items, such as medications, weapons, and cleaning supplies.
  • Complete appropriate forms on all clients checking in and out of the shelter. Complete thorough and appropriate safety planning. Issue client needed hygiene products and linens.
  • Accurately fill out forms when performing duties, including logging/entering calls, bed sheet changes, monitoring meals, and logging medications.
  • Provide crisis intervention and support to clients and document interaction. Contact emergency personnel when needed. Refer clients to Case Manager for follow-up support.
  • Utilize the Trauma-Informed Care model while interacting with clients. Enforce rules, policies and procedures of the YCC in accordance with this model, and support shelter clients during their stay.
  • Follow the policies and procedures of the CACFP program and maintain correct records for the client meal program.
  • When working overnight shift, hold nightly meetings to address issues on the floor and conduct nightly bed checks.
  • Complete daily shift reports and document shift information in client database.
  • Maintain a supply of intake packets as well as necessary items in the shelter such as hygiene and linens.
  • Assist VAC Manager, Shelter Manager, Intake Coordinator or Lead Intake with reports as requested.
  • Attend VAC weekly meetings/trainings.
  • Complete 24 hours Domestic Violence training during first year of employment, and an additional 16 hours each year thereafter. Provide documentation and accurately track training hours.
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual.

MARGINAL DUTIES & RESPONSIBILITIES

  • Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

  • Interact and communicate professionally and effectively with all employees, management, executives, donors, vendors, service users, and community partners.

TRAINING & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High School Diploma or GED; Secondary education/training in Social Work, Psychology, Sociology or related field is preferred.
  • Experience working with women/men and children who have been traumatized or in crisis is preferred.
  • Must be able to successfully pass a yearly criminal background check.
  • Excellent communication and interpersonal skills.
  • Computer literacy including MS Office products: Word, Excel, Outlook, PowerPoint.
  • Exceptional time-management, planning, and administrative skills.
  • Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
  • High degree of energy, self-motivation, and flexibility.
  • Strong work ethic with a professional, positive attitude.
  • Demonstrated commitment to achieving the organization’s goals and objectives.
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
  • Must be able to occasionally move objects of 50 lbs.

BACKGROUND CHECK

This position requires that applicants be able to pass a DHS background check.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high-functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time for any reason.

Job Type : Part-time, hourly, non-exempt, with benefits

Pay : $17.50/hour

Schedule:

  • On-call, overnight

Work setting:

  • On-site

Ability to relocate:

  • Ogden, UT 84401; Relocate before starting work (required)

Why work at YCC?

YCC Family Crisis Center is in its 79th year serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE 

Under the direct supervision of the Housing Assistance Center Program Manager and the general direction of the Executive Director, the Housing Case Manager conducts assessments, determines eligibility, develops individualized case plans, links families with community-based housing and service resources, manages financial assistance funds (security deposits, rent), and provides case management services in conjunction with community partners.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Conduct comprehensive assessments of potential participants. 
  • Develop Individualized Housing and Service Plans (IHSP) for each participant using the comprehensive assessment
  • Collect all necessary documentation needed to support assistance
  • Find temporary housing opportunities for eligible participants and identify permanent housing options for program participants
  • Determine and recommend to supervisor the level and duration of financial assistance for eligible participants
  • Prepare requests for financial assistance and submit all required documentation to supervisor for approval 
  • Manage and track financial assistance funds
  • Collaboratively work with case manager to find permanent housing options for program participants
  • Interface with landlords whenever necessary to mitigate issues or advocate for participants. 
  • Provide case management services including, but not limited to: providing appropriate resources, tools, and counseling to assist participants in achieving their case plan goals; making referrals for services; following up to ensure that the referrals were completed and tracking and documenting participant progress
  • Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission
  • Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS) and hard copy case records
  • Prepare and submit program updates and financial assistance tracking reports.
  • Assist Housing Manager with reviewing files and preparing quarterly and annual grant reports.
  • Assist Housing Manager with writing grants.
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual.

MARGINAL DUTIES & RESPONSIBILITIES 

  • Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

  • Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, families, and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent in social services or industry-related field. 
  • Requires 2-4 years of experience working with diverse populations (English & Spanish speaking), or any combination of education, experience, and training which provides the desired knowledge, skills, and abilities.
  • Valid driver’s license and reliable transportation required.
  • Excellent communication, presentation, and interpersonal skills.
  • Computer literacy including MS Office and Google products.
  • Exceptional time-management, planning, and administrative skills.
  • High degree of energy, self-motivation, and flexibility with work hours.    
  • Strong work ethic with a professional, positive attitude.
  • Demonstrated commitment to achieving the organization’s goals and objectives.
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use a computer to enter data; use telephone to converse with customers and employees.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
  • Must be able to occasionally move objects of 30 lbs.   

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high-functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.

Job Type: Full-time hourly, non-exempt, with benefits

Pay:$19.50/hour

Schedule:

  • Monday- Friday

Work setting:

  • In-person

Ability to Relocate:

  • Ogden, UT 84401: Relocate before starting work (Required)

Work Location: In person

Why work at YCC?

YCC Family Crisis Center is in its 77th year of serving Ogden and Northern Utah. The Victim Assistance Center provides support to individuals and families escaping abusive situations. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE 

Under the direct supervision of the Domestic Violence Victim Advocate Program (DVVAP) Coordinator, Domestic Violence Response Team (DVRT) Coordinator, and the general supervision of the Victim Assistance Center (VAC) Director, provide direct services to survivors of domestic violence through advocacy and crisis intervention as part of a mobile response team. 

This job requires a person who works well independently and possesses excellent crisis intervention skills as well as has experience in working with survivors from various cultural and identity groups.  Reliability and the ability to respond on scene in a timely manner is required.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide crisis intervention and advocacy for survivors of domestic violence on scene, at hospitals and forensic exam centers in Under the direct supervision of the Domestic Violence Victim Advocate Program (DVVAP) Coordinator, Domestic Violence Response Team (DVRT) Coordinator, and the general supervision of the Victim Assistance Center (VAC) Director, provide direct services to survivors of domestic violence through advocacy and crisis intervention as part of a mobile response team. 

  • Provide crisis intervention and advocacy for survivors of domestic violence on scene, at hospitals and 
  • forensic exam centers in Under the direct supervision of the Domestic Violence Victim Advocate Program (DVVAP) Coordinator, Domestic Violence Response Team (DVRT) Coordinator, and the general supervision of the Victim Assistance Center (VAC) Director, provide direct services to survivors of domestic violence through advocacy and crisis intervention as part of a mobile response team. 
  • This job requires a person who works well independently and possesses excellent crisis intervention skills as well as has experience in working with survivors from various cultural and identity groups.  Reliability and the ability to respond on scene in a timely manner is required. 
  • Weber County.
  • Participate in rotating, on-call 24-hour crisis intervention at a variety of times, including evenings, weekends, and holidays dependent upon scheduling.
  • Ability to maintain a flexible schedule.
  • Assess client needs and refer to appropriate YCC programs for follow-up.
  • Maintain accurate case notes and turn in all paperwork within 48 hours.
  • Assist victims with Crime Victims Reparation paperwork.  
  • Attend monthly advocate training meetings and scheduled supervisions with the DVRT Coordinator.
  • Represent YCC Family Crisis Center with a professional image, demonstrating an in-depth knowledge base, people skills, and advocate competency.   
  • Build collaborative relationships with staff and volunteers as well as members of the community.  
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

  • Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

  • Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, families and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate clearly, both verbally and in writing. 
  • High school diploma or GED with 1+ years of relevant experience, or any combination of education, experience, and training which provides the desired knowledge, skills, and abilities.  Prior experience working with individuals and families in crisis preferred.  
  • Must possess or have the ability to obtain 40 hr. Core Advocacy Training Certification within 30 days of hire.  
  • Employee must complete and pass criminal background check.  
  • Must possess valid Utah Driver’s License with reliable transportation.
  • Must have understanding of sexual assault and domestic violence issues and knowledge of community resources
  • Outstanding interpersonal relationship building.
  • Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
  • High degree of energy, self-motivation, and flexibility with work hours.    
  • Strong work ethic with a professional, positive attitude.
  • Demonstrated commitment to achieving the organization’s goals and objectives.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Work is generally performed in a child care facility.
  • Frequently required to stand, sit, crawl, bend, push, pull; sometimes may need to lift up to 50 lbs.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.

Job Type: Part-time/On-call/Non-exempt

Pay:$17/hr on-scene; $3.75/on-call

Schedule:

  • On-call, including evenings, weekends, and holidays depending on scheduling

Work setting:

  • In-person

Ability to Relocate:

  • Ogden, UT 84401: Relocate before starting work (Required)

Work Location: In person

Equal Employment Opportunity Statement

YCC provides equal opportunity to all qualified employees and applicants for employment, and employment decisions are based on an individual’s skills and qualifications relevant to a specific employment position. YCC prohibits discrimination against qualified persons based on race, color, national origin, gender, gender identity, sexual orientation, religion, age, physical or mental disability, pregnancy, childbirth or related conditions, veterans status or service in the military, genetic information, marital status, any other category protected by applicable law, the perception that a person belongs to a category listed above, or the fact that a person is associated with someone who belongs to any such category. A “qualified person” is a person who possesses the education, training, experience, skills, abilities, integrity, disposition to work, reliability, willingness to comply with reasonable rules and regulations, and other job-related qualifications required by YCC for the particular position in question. Equal opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, compensation, training, transfer, discipline, demotion, suspension, and termination.

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