Why work at YCC?

YCC Family Crisis Center is in its 79th year serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Please consider joining us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

**To apply please email your resume & references to employment@yccogden.org*

GENERAL PURPOSE 

Under the direct supervision of the Victim Assistance Center Director and the general direction of the Executive Director, provide therapeutic counseling to victims of rape and sexual assault. Provide support and assist rape recovery staff in processing issues concerning the clients you are jointly working with.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide an assessment and short-term therapeutic counseling for rape recovery clients with needs that extend beyond the scope of the Sexual Assault Program Case Managers.
  • Assess clients for mental health and substance abuse-related issues.
  • Provide referrals to long-term counseling centers for ongoing therapy.
  • Maintain and provide timely documentation on client interactions and enter into client database.
  • Conduct a supportive therapeutic group for victims of sexual assault.
  • Provide timely monthly, quarterly, and annual reports to Victim Assistance Center Director.
  • Serve as supervisor to master’s level students who complete their internship at YCC (applicable only to qualified LCSWs).
  • Complete the Rape Crisis Counselor training provided by the Utah Coalition Against Sexual Assault (UCASA).
  • Participate in quarterly center training and weekly staff meetings when possible. 
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

  • Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

  • Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, victims and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Master’s degree of Social Work or related field with 1+ years’ experience working with families in crisis. 
  • A current Utah Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Certified Social Worker (CSW) license required. Those with a CSW license must be willing to provide their own supervisor to supervise their clinical hours. 
  • Bilingual speaking and writing ability preferred. 
  • Demonstrate knowledge of the dynamics of domestic violence, rape, and sexual assault and the effects on the family as well as the individual.
  • Should be knowledgeable about community resources, empathy for victims of domestic violence and sexual assault.
  • Outstanding interpersonal relationship-building and employee coaching skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Computer literacy including MS Office products and Google Suite.
  • Exceptional time-management, planning, and administrative skills.
  • Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with victims and other department staff.
  • High degree of energy, self-motivation, and flexibility.    
  • Strong work ethic with a professional, positive attitude.
  • Demonstrated commitment to achieving the organization’s goals and objectives.
  • Ability to think strategically and interact with all levels of the organization.
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
  • Must be able to occasionally move objects of 15 lbs.    

Job Type: Full-time

Pay: $32.50 – $34.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday-Friday

Work Location: In person

GENERAL PURPOSE 

Under the direct supervision of the Shelter Support Staff Coordinator and the general guidance of the Shelter Manager, perform a variety of tasks to assist the Crisis Center including but not limited to answering the 24-hour crisis line.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Answer the 24-hour crisis line, agency lines and doors according to the center policy. Document all crisis calls in client database/crisis binder and dispatch domestic violence and rape advocates when called to do so.  
  • Monitor the overall security and safety of the shelter and its residents.  Conduct regular room checks to ensure safety and cleanliness, and thoroughly inspect rooms for unallowable items, such as medications, weapons, and cleaning supplies.  Assist with keeping shelter spaces clean and well. 
  • Complete appropriate forms on all clients checking in and out of the shelter. Complete thorough and appropriate safety planning.  Issue client needed hygiene products and linens. 
  • Accurately fill out forms when performing duties, including logging/entering calls, room checks, monitoring meals, and logging medications or preparing rooms after client exits.
  • Provide crisis intervention and support to clients and document interaction.  Contact emergency personnel when needed.  Refer clients to Case Manager for follow-up support.
  • Utilize the Trauma-Informed Care model while interacting with clients.  Support clients in adherence to shelter guidelines, policies and procedures of the YCC in accordance with this model, and support shelter clients during their stay.       
  • Follow the policies and procedures of the CACFP program and maintain correct records for the client meal program. 
  • When working overnight shift, hold nightly meetings to address issues on the floor and conduct nightly bed checks.
  • Complete daily shift reports and document shift information in client database.
  • Maintain a supply of intake packets as well as necessary items in the shelter such as hygiene and linens and assist with keeping storage spaces orderly.  Ensure files and records are organized and maintained.  
  • Assist VAC Manager, Shelter Manager, Shelter Support Coordinator or Shelter Support Lead with reports as requested.
  • Attend meetings/trainings as required. 
  • Complete 24 hours of Domestic Violence training during the first year of employment, and an additional 16 hours each year thereafter.  Provide documentation and accurately track training hours.
  • Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

  • Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

  • Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or GED; Secondary education/training in Social Work, Psychology, Sociology or related field is preferred.
  • Experience working with women/men and children who have been traumatized or in crisis is preferred.
  • Must be able to successfully pass a yearly criminal background check.
  • Excellent communication and interpersonal skills.
  • Computer literacy including MS Office products: Word, Excel, Outlook, Power Point.
  • Exceptional time-management, planning, and administrative skills.
  • Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
  • High degree of energy, self-motivation, and flexibility.    
  • Strong work ethic with a professional, positive attitude.
  • Demonstrated commitment to achieving the organization’s goals and objectives.
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
  • The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
  • Must be able to occasionally move objects of 50 lbs.    

Job Type: Part-time.

Pay: $18.20 per hour

Schedule:

  • Saturday and Sunday 11 am-9 pm

Work Location: In person

Equal Employment Opportunity Statement

YCC provides equal opportunity to all qualified employees and applicants for employment, and employment decisions are based on an individual’s skills and qualifications relevant to a specific employment position. YCC prohibits discrimination against qualified persons based on race, color, national origin, gender, gender identity, sexual orientation, religion, age, physical or mental disability, pregnancy, childbirth or related conditions, veterans status or service in the military, genetic information, marital status, any other category protected by applicable law, the perception that a person belongs to a category listed above, or the fact that a person is associated with someone who belongs to any such category. A “qualified person” is a person who possesses the education, training, experience, skills, abilities, integrity, disposition to work, reliability, willingness to comply with reasonable rules and regulations, and other job-related qualifications required by YCC for the particular position in question. Equal opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, compensation, training, transfer, discipline, demotion, suspension, and termination.

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